2025 Wildfires - City & County Resources

To provide immediate support, Local Assistance & Disaster Resource Centers will open to the public on Tuesday, January 14, from 1:00 PM to 8:00 PM. Starting Wednesday, January 15, these centers will operate daily from 9:00 AM to 8:00 PM.

Westside Location:

UCLA Research Park West

10850 West Pico Blvd.

Los Angeles, CA 90064

Eastside Location:

Pasadena City College Community Education Center

3035 E. Foothill Blvd.

Pasadena, CA 91107

This is a list of resources and services that residents and businesses in Los Angeles County can use to begin the recovery process after the recent fires. For more info, go to https://recovery.lacounty.gov/resources/

More community-specific information is available here:

Altadena Information and Resources

Malibu Information and Resources

City of Los Angeles/Palisades Information and Resources

Pasadena Information and Resources

Los Angeles County Department of Aging and Disabilities

Provides information and supportive services to older and disabled adults. Website link: https://ad.lacounty.gov/

(213) 291-0028

Monday- Friday; 8:00am to 5:00pm

Los Angeles County Department of Animal Care and Control

Animal rescue for animals plus food, shelter, and boarding

Website link: https://animalcare.lacounty.gov/

Los Angeles County Department of Assessor’s Office

Property owners may be eligible for tax relief if their property is damaged or destroyed by a calamity, such as fire or flooding. To qualify, individuals must file an Application for Reassessment: Property Damaged or Destroyed by Misfortune or Calamity with the Assessor’s Office within 12 months from the date the property was damaged or destroyed.

Website link: https://assessor.lacounty.gov/tax-relief/disaster-relief

(213) 974-8658

Monday – Friday; 8:00am – 5:00pm

Los Angeles County Department of Child Support Services

Can assist participants with child support obligations for those who lost their source of income because of the fire.

Website link: https://cssd.lacounty.gov/

(866) 901-3212

Monday – Friday; 7:00am to 5:00pm

Los Angeles County Department of Consumer and Business Affairs

The Department of Consumer and Business Affairs serves consumers, tenants and landlords, homeowners, businesses, and communities.

Website Link: Our Services – Consumer & Business (lacounty.gov)

Los Angeles County Department of Economic Opportunity

The DEO Office of Small Business hosts a Small Business Concierge helps with information and technical assistance, financial resources, and referrals to partner organizations for programs and services.

Impacted small business can access support in:

– Submitting insurance claims,

– Signing up for no-cost legal aid,

– Accessing capital and other resources, including grants and loans as well as local, state, and federal contracting opportunities.

The DEO’s workforce development team partners with the County’s 18 America’s Job Centers of California and supports Business Technical Assistance Program

Website Link: Opportunity.lacounty.gov

Office of Small Business - (844) 432-4900

Monday – Friday; 8:00am to 5:00pm

America’s Job Centers - (888) 226-6300

Monday- Friday; 8:00am to 5:00pm

Los Angeles County Department of Mental Health

Provides referrals for mental health counseling, grieving, coping, resources, crisis intervention and triage.Website link:

dmh.lacounty.gov

(800) 854-7771 or 988 Available 24/7

Los Angeles County Department of Public Health

Provides information on safe cleanup after fire, food safety, public health services, and guidelines for onsite wastewater and private wells following a fire. 

Website link: http://publichealth.lacounty.gov

http://publichealth.lacounty.gov/media/Wildfire/

Environmental Health (888) 700-9995

Monday – Friday; 8:00am – 5:00pm

Public Health Infoline (833) 540-0473

Los Angeles County Department of Public Social Services

Provides disaster assistance to families through the General Relief, CalWorks, CalFresh and MediCal programs. 

Website link: https://dpss.lacounty.gov/en.html

DPSS Customer Service Center (866) 613-3777

Monday through Friday; 7:30 am to 6:30 pm

IHSS Helpline (888) 822-9622

Monday through Friday; 8:00 am to 5:00 pm

Los Angeles County Department of Public Works

BUILDING AND SAFETY

Assistance with rebuilding and permitting process.

Website link:
Los Angeles County Building and Safety (lacounty.gov)

FIRE DISASTER INFORMATION

Post Fire mud and debris flow information.

Website link: https://dpw.lacounty.gov/wrd/Fire

or Call Public Works 24/7 Dispatch for assistance and referral: 800-675-4357

Resource: LA County Public Works Homeowner’s Guide for flood, debris, and erosion control

CLEAN LA

Recovery services provided to County Unincorporated Residents and Businesses impacted by this incident.

·         List of C&D recycling facilities, Inert waste facilities, and Municipal solid waste facilities

·         List of authorized Commercial Franchise waste haulers

·         List of additional C&D recycling facilities

·         List of HHW and E-Waste events

Website link: www.CleanLA.com  

Monday -Thursday; 7:00am-5:00pm

(888) CLEANLA

Los Angeles County Department of Regional Planning

Provides long-range planning, land development counseling, project/case intake and processing, environmental review and zoning enforcement review and zoning for properties in unincorporated LA County.

Website link: http://planning.lacounty.gov

Monday -Thursday; 7:00am- 11:00am

(213) 974-6411

Los Angeles County Department of Treasurer Tax Collector

Assess eligibility of tax relief if your property is damaged or destroyed by a calamity.

Website Link: ttc.lacounty.gov

(213) 974-2111

Frequently Asked Questions

• Areas under evacuation orders can be seen on this map. Currently, only firefighters and emergency personnel are allowed in the evacuation area.
• Individual assistance available through FEMA. Three ways to register for FEMA Assistance and video tutorial:
  • Online at DisasterAssistance.gov. Applying online is the easiest, fastest, and most convenient way to apply
  • On the FEMA App for mobile devices
  • Call the FEMA helpline at (800) 621-3362: 4 a.m. to 10 p.m. (PST). Help is available in most languages.
  • FEMA can provide the following types of financial assistance
    • Special Needs Assistance Grants – $770 one-time payment to afford immediate needs like food, water, hygiene, and transportation.
    • FEMA Individual Assistance For Housing – Homeowners can receive  FEMA Individual Assistance grants for home repair, replacement, and for temporary housing up to $43,600.
    • FEMA Individual Assistance For Other Needs – Another $43,600 is available in the form of a grant from FEMA to cover medical expenses, damage to a vehicle, household items/property, funeral expenses, moving/storage, and childcare expenses, etc.
• Reconnecting with family and loved ones – Call (800) 675-5799 or visit: Finding Friends & Family
• Help With Locating Pets In Evacuation Areas – Call (213) 270-8155, you will be prompted through a series of questions about your pet, its possible location, and needs. Please listen carefully and give all the information needed. LA Animal Services and LAPD officers stationed at the Command Post will be dispatched to the evacuation area to search for your pet or provide needed care. You will be notified once a rescue officer has visited the property.
  • Reuniting With Lost Pets - If you found a pet or if you lost a pet, please enter the information and a photo into the PetCo Love Lost System.
• If you lost your job due to the fires, apply for benefits through the State of California.
• Access shelter and housing services
• The Federal Small Business Administration can provide resources and assistance for businesses of all sizes, nonprofits, homeowners, and renters impacted by the fires. 
• Financial Support from the Red Cross:
  • The Red Cross is currently reaching out to wildfire survivors to discuss their eligibility for financial assistance. If you received a message or call from a Red Cross representative, please follow the steps outlined in that message or visit redcross.org/gethelp to learn more.
  • Please be aware of scams or people posing as Red Cross representatives. You will receive an invitation via email and text based on the contact information the Red Cross has for you. If you’re unsure whether the Red Cross has reached out, please call 1-800-RED-CROSS (800-733-2767)
• Take care of your health, safety, and emotional well-being
• Price Gouging prevention and reporting
  • Price gouging is illegal during an emergency. This means that businesses cannot increase the price of food, repairs, construction, housing, emergency and medical supplies, and gasoline more than 10% for 30 days after the emergency declaration issued on January 7. This also includes rent increases, as well as hikes in hotel and motel prices for evacuees who are seeking emergency housing. Rental property owners across the state should note that price-gouging protections apply wherever displacement increases demand for housing.
  • Report price gouging to the Office of the Attorney General for California or the Los Angeles City Attorney by emailing att.pricegougingtaskforce@lacity.org.
  • Learn more about price gouging.
• Avoid After-Disaster Scams 
• School Closure updates from LAUSD

• Find out if your home has been damaged with Damage Inspection Dashboard
• Insurance claims can be found at the Resources to Help Recent Wildfire Victims, and here are the Top Ten Tips for Wildfire Claimants.
• Tax relief could be available if your property is damaged or destroyed by a fire. File an Application for Reassessment: Property Damaged or Destroyed by Misfortune or Calamity with the Assessor’s Office within 12 months.
• FEMA Individual Assistance For Housing – Homeowners can receive grants for home repair and replacement, and for temporary housing up to $43,600. Apply DisasterAssistance.gov.
• The Federal Small Business Administration can provide resources and assistance for businesses of all sizes, nonprofits, homeowners, and renters impacted by the fires. 
• Returning home after a fire – Safety Tips.
• Precautions for assessing your property after a fire: 
  • English
  • Spanish
  • عربي 
  • 한국어
  • 简体中文
  • Русский
  • Tiếng Việt
• More information and resources is available at LA Housing Department

The Los Angeles Economic and Workforce Development Department has assembled resources for business and workers impacted by the fire.

• For Workers
  • WorkSource Centers provide free employment services for dislocated workers
  • If you have lost a job, apply for unemployment benefits here.
  • Additional job loss and layoff assistance for workers.
• For Businesses
  • BusinessSource Centers provide free business consultation services as well as loan and grant assistance
  • Los Angeles County Economic Development Corporation provides resources to assist businesses survive and recover after natural disasters
  • Strategies to avert layoffs for businesses can be found here.
  • State of California Resources for Businesses impacted by fire including grant and loan information.
  • The Federal Small Business Administration can provide resources and assistance for businesses of all sizes, nonprofits, homeowners, and renters impacted by the fires. 

• Shelters for people (pet owners can bring small animals)
  • Calvary Community Church, 5495 Via Rocas, Westlake Village, CA 91362
  • Ritchie Valens Recreation Center – 10736 Laurel Canyon Blvd., Pacoima, CA 91331
  • Westwood Recreation Center – 1350 Sepulveda Blvd., Los Angeles, CA 90025
  • Pasadena Civic Auditorium – 300 East Green Street, Pasadena, CA 91101
  • Pomona Fairplex (Gate 3) – 1101 W McKinley Ave, Pomona, CA 91768
  • Stoner Recreation Center – 1835 Stoner Ave, Los Angeles, CA 90025
  • Van Nuys-Sherman Oaks Rec Center – 14201 Huston St, Sherman Oaks, CA 91423
• Large Animal Care Facilities
  • LA Equestrian Center – 480 Riverside Dr. Los Angeles, CA 91508
  • Hansen Dam Equestrian Center – 11127 Orcas Ave, Lake View Terrace, CA 91342
• 211LA is providing housing and hotel stays for people displaced by the fire. Apply here.
• Price Gouging prevention and reporting
  • Price gouging is illegal during an emergency. This means that businesses cannot increase the price of food, repairs, construction, housing, emergency and medical supplies, and gasoline more than 10% for 30 days after the emergency declaration issued on January 7. This also includes rent increases, as well as hikes in hotel and motel prices for evacuees who are seeking emergency housing. Rental property owners across the state should note that price-gouging protections apply wherever displacement increases demand for housing.
  • Report price gouging to the Office of the Attorney General for California or the Los Angeles City Attorney by emailing att.pricegougingtaskforce@lacity.org.
  • Learn more about price gouging.

Health and Safety Resources

• Fire Health & Safety Information 
  • N95 Masks Available – The South Coast AQMD has extended a windblown dust advisory throughout the Los Angeles area. The City of Los Angeles has distributed N95 masks throughout Los Angeles Public Libraries, Los Angeles Recreation Centers, Los Angeles Senior Centers and local nonprofits. Visit lapl.org/branches to find your nearest library or laparks.org/reccenter to find your nearest Recreation Center/Senior Center. 
  • Water safety advisories and air quality information from LA County Department of Public Health includes tips on food safety, how to safely assess your property after a fire and returning home after a fire.
  • Air Quality Information and Alerts – South Coast Air Quality Management District (AQMD)
  • Returning home after a fire – Safety Tips
  • Precautions for assessing your property after a fire: 
    • English 
    • Spanish
    • عربي 
    • 한국어
    • 简体中文
    • Русский
    • Tiếng Việt
• Mental Health Resources - If you or a loved one are experiencing distress after the wildfires, you are not alone. Do not hesitate to ask for help. 
  • 24/7 Help Line – (800) 854-7771
  • Disaster Distress Helpline - (800) 985-5990 – National hotline dedicated to providing year-round disaster crisis counseling. This toll-free, multilingual, crisis support service is available 24/7 to all residents in the U.S. and its territories who are experiencing emotional distress related to natural or human-caused disasters.
• 988 Suicide Crisis Lifeline provides support by call, chat, and text - Dial 988

• Disaster Recovery Brochure & Directory (CalOES)
  • English
  • Español 
• Programs to Support Disaster Survivors (FEMA)

Fire Safety and Health Info (LA County Public Health)

If winds return or fires grow, harden your home or business and plan ahead with these resources:

• Sign up for emergency notifications at https://emergency.lacity.gov/notifyla
• Plan, Prepare. Act (LA City Fire Department)
• Brush Clearance (LA City Fire Department)
• Community Preparedness/Service Restoration (LA City DWP) 
• GO! Evacuation Guide (CAL FIRE)

Additional Disaster Resource Links

The City of Pasadena's new donation location is Santa Anita Mall (South Side, Lot B, by Gate 3 or 8), 400 S Baldwin Ave, Arcadia, CA 91007. Please DO NOT take donations to the Pasadena Convention Center, Rose Bowl, and Parson Complex Parking Lot.

If interested in donating, fill out the Disaster Relief Donation Interest Form.

For those affected by the fire, several community organizations are coordinating mutual aid relief. We are compiling a dynamic list of resources. View the Dena Resource Guide, Judy Chu's Eaton Fire Resource Guide and LA Economic Development Corporation website for the most current resources.

All individuals who were impacted by the Eaton Fire should apply for FEMA assistance. Please call 1-800-621-FEMA (3362) or go online at DisasterAssistance.gov as soon as possible.